| “IT challenges can be reduced by outsourcing the day to day management of IT Infrastructure”. |
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| IT AsIsT is an Outsourced Service from the client to Dhanush, providing robust approach to handle contingencies. This benefits organizations to cut the needs of over-staffing, avoid panic and critical situations faced by internal team during the peak and extra office hours. |
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| On the other hand, professionals and subject matter experts from Dhanush stretch themselves as internal team functioning day and night. With AsIsT as ITSM partner the benefits to businesses can be broadly categorized into: |
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Business Benefits: |
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Focus on core competencies: |
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IT AsIsT manages complete Routine Operations and provides constant trouble-shooting or value-addition features to secure functional IT infrastructure. This ensures key personnel never spend time fire-fighting, but involve in strategic initiatives. |
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 Overall improved quality of business operation |
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Reliable business support such as incident, change management and Help Desk Service |
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Delivers the expected service to every end user |
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Reliable, Productive and Available IT Service |
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Business focused continuity procedures |
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ITIL Framework and clear process understanding, creates healthy relation between end-user and service provider |
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| Transfers complexity associated with operations |
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Financial Benefits: |
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Guaranteed ROI over IT Infrastructure and Service: |
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IT AsIsT aims to attain operational and productive IT infrastructure. It addresses IT threats/breakdowns of both complex and simple nature and avoids unnecessary investments. |
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Justifies cost of IT Infrastructure and Service |
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Avoids high capital investment |
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Enhanced ability to adopt to newer technologies without shift in investment |
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Service Management process offer: |
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• Identification and prevention of failure causes |
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• Reduces cost of Change implementation |
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• Offers best, user-friendly service at economical cost |
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| • Designed to provide required results with minimum cost |
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Employee Benefits: |
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Rise the availability of IT resources to every end user with IT AsIsT: |
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Involves internal IT Staff with training programs and processes |
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Motivates staff to use IT |
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Remains productive |
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High availability of IT resource |
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Saves time |
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| End users directs their efforts in their result orientation activities |
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Innovative Benefits: |
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Travels a new mile to offer the latest: |
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Understanding of business needs |
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Support business process |
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Information and reporting on offered services |
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Greater flexibility through improved understanding of IT support |
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Recognize changing trends |
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Adapt to change with competitive edge |
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| Evolve best practices for IT Infrastructure Management |
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Internal Benefits: |
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Motivate the users to use the IT to fullest: |
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Improve metrics and management reporting |
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Improve inter-team working |
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Clearly defined roles and responsibilities |
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Clearly tabulate IT capability |
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Process consistent and self-improving maturity benefits |
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| Apart from this comprehensive list, IT AsIsT infrastructure management deploys resources to critical projects. IT AsIsT also rapidly adapts to new technologies. |
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